Our Services
Our services cover the entire freight and shipping process.
We can help you with the collection of goods and your transport requirements, as well as cover more sophisticated operations.
All our services lead to a comprehensive door-to-door delivery package for your business and clients that can’t be beat.
SM Logistics manages information, materials and finances through the entire process. It allows us to optimize efficency and provide a tailored solution to your needs.
We always review and refine all our procedures. Including transport, regulatory and financial. It lets us deliver a cost-effective service. We are also happy to answer your questions at every step.
We reply to any customer support queries within 24 hours.
We take pride in our expertise and local knowledge. It allows us to design more value-added services and on-site solutions.
These allow us to provide a better service to all our clients.
Our services are available in six categories:
SEA FREIGHT & AIR FREIGHT
- WE BOOK
Air freight:
We know that your time is precious. That’s why we make sure that we are able to take care of all your air freight requirements. We provide the highest level of service and quality with the level of urgency you.
Our staff make sure that your goods get delivered smoothly, on-time, according to your budget, and without fuss. This lets you focus on your business.
We co-ordinate with the freight follower. Taking care of all the compliance and security requirements. That’s because we don’t won’t your shipment to be delayed. SM Logistics manages these usually time-consuming procedures with efficiency. Making sure that paperwork is processed and managed according to national regulations.
We also use only reliable air carriers that we trust. This make sure that your cargo arrives on time and according to your instructions.
Our expert team are ready to assist you. Their operational knowledge of administrative processes help you to deliver to any part of the world.
Sea freight:
SM Logistics works with only the most trusted and reliable sea liners. No matter the size, type, and frequency of your shipment. That’s because we understand that budget may be the main concern when you want to ship your cargo.
Our expert team can guide you through port regulations and processes. They handle country standards and manage transport methods to optimize transit times.
SM Logistics also has the local knowledge to work out country-specific compliance matters.
We provide two types of freight service:
- Full Container Load (FCL)
- Less Than Container Load (LCL)
We can offer you a vast array of sea containers to match your cargo size. The specific dimensions depend on the container owner.
WAREHOUSING & DISTRIBUTION
– WE STORE & DISTRIBUTE
Distribution:
We can collect your goods and move them from point A to point B, whether you need us to pick them up in neighboring countries or not. SM Logistics meets your domestic shipping needs from Northern to Southern Thailand, Lao, Myanmar and Cambodia. Domestic shipments can be completed in one to five days, depending on the delivery location and within three weeks for neighboring countries. We manage your cargo safely whether it is a full load shipment, a partial load or consolidated. We handle all paperwork concerning standard shipments and we are able to pack your cargo knowing local transport conditions. Inland transportation is completely handled whether it is container trucking or local courier delivery.
Warehousing:
SM Logistics has the capacity to store your shipment at its modern warehouse and distribution center facilities in Chiang Mai and you can also benefit from our inventory manual review, the order preparation and advice tailored to suit your particular needs according to your schedule (one-off, seasonal or ongoing operations). Our facilities provide a flexible space to support peak and seasonal demands. Our location in Chiang Mai is easily accessible on major highways and close to the airport. Our warehouse is able to receive and ship in compliance with intermodal needs. It works in synch with your long-term warehousing or short-term regional storage requirements so that you can free up your own store rooms.
PACKING & LABELING
– WE PACK
Packing:
We ensure that our Warehouse Solution is more than holding stock.
You can outsource your entire packing operations to SM Logistics. This lets you get to market much quicker. It doesn’t matter what the shape and size of what you want to ship.
You can count on SM Logistics to handle your shipments professionally and securely.
We offer a range of services across the whole shipping lifecycle. These include tailored packaging and labelling. Bundling, breaking down pallets and shrink wrapping.
Our services let you become more efficient and let you focus on your core business tasks.
Our professional team can handle your specific requirements according to your specifications. They can also give specialist advice about crating, container loading and packaging types. We can also get the best packaging for your goods. This ensures that your goods are completely secured. Based on their fragility, for the entire shipping process.
We also offer you complete flexibility with our manual assembly line. Specializing in tailor-made packaging. These range from blister packs, bundle-wraps, foam, cardboards, cello wrapping and more.
Labeling:
Packing and labeling are key operations for your product launches and promotions. At SM Logistics this is all taken care of by our expert staff.
They can help apply price stickers, barcodes and security tags to your products. As well as any other labeling you need. Ensuring that your products are all prepared for distribution from a logistics center.
We can work with you and receive your packing and labelling supplies. Taking care of labelling your individual products during packing. Our staff control the labelling and packing process for each item. Packing each individual item to your specifications.
Our staff are flexible. They can work with you during peak season rush times. As well as meeting your last-minute changes or requests. Careful attention to packing and labelling is a high value service. We help you make the most of this to get the results you want.
We also offer a complete Fulfilment by Amazon service (FBA).
We’ll collect your goods from your suppliers. Pack them, label them, and distribute them to the relevant Amazon warehouse.
IMPORT & EXPORT CUSTOMS MANAGEMENT
– WE FACILITATE
Customs paperwork is the most challenging and complex issue in transportation. SM Logistics can act as a customs broker and handle any documentation on your behalf. International shipments require customs clearance and our knowledgeable staff are the best qualified to give you the proper insight into this matter.
Our team supports you by arranging all proper export and import licenses and by delivering your shipment in full compliance with your country’s specific requirements, from teak and Buddha licenses to legalization in the UAE. We can help by coordinating any special certifications for your most precious cargo such as antiques or fine art. We simplify your customs procedures and manage all necessary authorizations and various administrative bodies. Working with you closely, we ensure the timely flow of information and documents supporting your shipments, avoiding any penalties, fines or delays.
QUALITY CONTROL & CUSTOMER SUPPORT
– WE OPTIMIZE & COMMUNICATE
Quality Control:
We focus on your production orders and the quality of your products. Our team of professionals can detect faulty items from your suppliers. They work to train them on new production processes or requirements. After all, products that you cannot sell don’t make money.
SM Logistics solves this by hand checking all your products. We base our quality control procedures on Western standards. And we apply it across all our processes. We review all our processes for areas of improvement. We deliver this back to our clients and help them save money and time.
We also take care of your product materials. Providing the necessary treatment procedures. As well as give advice or execute the necessary fumigation and licensing requirements.
This means taking care of the required Governmental sanitary certifications. We don’t want your products stuck at customs for any reason when they arrive at their destination.
Choose SM Logistics as your freight partner.
We will help you fulfill your business commitments and to your clients.
Customer Support:
SM Logistics takes customer support very seriously.
Choose us as your delivery partner. We will do all we can to deliver your goods on time, to the right location, and on budget.
We take care of your products and treat them as if they were our own. Transporting them seamlessly across international borders and keeping them secure the whole way.
We know what is at stake for you and we strive to offer you the best customer support.
Answers to email or phone calls will be within 24 hours. We are always proactive to follow-up with you in case of any issues.
We think of your needs throughout the entire process. Providing you with cost-effective tailored solutions that add value to your business.
CUSTOMIZED DOOR-TO-DOOR SERVICE
– WE DELIVER
Door-to-Door Service:
Along with our distribution service, SM Logistics can also offer international shipping.
We pick up your cargo from our warehouses or your supplier’s factories. Taking care of it the entire journey where it reaches its final destination in your home country.
This is all done according to your requirements.
Our integrated solutions covering the entire shipping procedure allows us to drive value.
We take care of the collection of your goods. Packing and labeling. Customs management. Insurance and freight booking. Right up until the final delivery on your doorstop.
Our logistics processes mean you can choose one or several of our services to meet your needs. You can do this at your convenience.
SM Logistics will work with you to build a bespoke logistics solution. Making sure to always be flexible and help you identify ways your business can be more efficient.
House Moving:
SM Logistics understand that moving to a new house can be stressful.
Choose us to help manage the transportation of your household belongings. We do this for private individuals moving belongings across international borders.
With highly customizable solutions. You can tailor them according to your transportation needs. Allowing you to select our best partners from across our vast partner network. Ensuring safe and timely delivery of your precious personal belongings.
We accompany you during every step of the moving process. We choose experts tailored to your individual circumstances. That’s because your individual importance and emotional stakes are important to us.
Our integrated delivery solution frees your time and resources during this stressful time.
A COMPLETE FULFILLMENT BY AMAZON SERVICE (FBA)
– WE HANDLE ALL YOUR AMAZON FBA REQUIREMENTS
SM Logistics can help take care of all your Amazon FBA needs for your business. We pride ourselves on being the only company in Chiang Mai to offer you a comprehensive FBA service.
We give you an entire white label FBA service. If your business ships by Amazon but you don’t want to do the hard work let us do if for you.
Working with us means that we will take care of all your FBA needs.
This includes pick-up, QC, packing, labelling and delivery.
All you have to do is send us your packing slips and we will take care of the rest.
It’s a guaranteed Amazon FBA service to give your complete piece of mind for your business.