Quality Control & Customer Support

We focus on your production orders and the quality of your products. Our team of professionals can detect faulty items from your suppliers. They work to train them on new production processes or requirements.  After all, products that you cannot sell don’t make money.

SM Logistics solves this by hand checking all your products. We base our quality control procedures on Western standards. And we apply it across all our processes. We review all our processes for areas of improvement. We deliver this back to our clients and help them save money and time.

We also take care of your product materials. Providing the necessary treatment procedures. As well as give advice or execute the necessary fumigation and licensing requirements.

This means taking care of the required Governmental sanitary certifications. We don’t want your products stuck at customs for any reason when they arrive at their destination.

Choose SM Logistics as your freight partner.

We will help you fulfill your business commitments and to your clients.

SM Logistics takes customer support very seriously.

Choose us as your delivery partner. We will do all we can to deliver your goods on time, to the right location, and on budget.

We take care of your products and treat them as if they were our own. Transporting them seamlessly across international borders and keeping them secure the whole way.

We know what is at stake for you and we strive to offer you the best customer support.

Answers to email or phone calls will be within 24 hours. We are always proactive to follow-up with you in case of any issues.

We think of your needs throughout the entire process. Providing you with cost-effective tailored solutions that add value to your business.